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Violence Prevention

Taking Assertive Action Training


Description
Welcome to Taking Assertive Action (TAAT). Using Bill 168 as it's foundation, this course provides effective and practical solutions to prevent and manage employee conflict and workplace incivility.


This program consists of nine separate training modules, as well as a pre-test and post-test. You can only access the final test once all nine modules have been viewed completely. Feel free to work at your own pace and start and stop as often as you like. If you need to log-out of the session, you'll be prompted to start from where you last ended the next time you log-in to a specific module. Each time you complete a module, simply click on the next module in the drop down menu located at the top right of the screen, or click the continue button at the bottom center of your screen. Once the post-test is successfully completed (70%) you'll be prompted to complete the user feedback survey and download your certificate.
Enjoy the training!
Content
  • PRE-TEST
  • TAAT Pre-test
  • COURSE MODULES
  • Introduction
  • Stress Management
  • Managing Anger
  • Expressing Yourself
  • Listening to Others
  • Problem Solving Together
  • Making an Effective Complaint
  • Manager's Strategies
  • Domestic Violence
  • POST-TEST
  • TAAT Post-test
  • FEEDBACK
  • TAAT Course Evaluation
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 1 year
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